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The instant, personalised and cost-effective nature of SMS promotion makes it the perfect tool for customer relationship management for Australian businesses.
With Message4U's innovative SMS services, your business can harness the speed, efficiency and popularity of SMS promotions, CRM, and marketing. Our user-friendly SMS solutions can provide you with a direct line of communication with your customers, allowing you to:
- Remind your customers of appointments or overdue accounts
- Notify your customers of item availability
- Promote your latest special offer
- Deliver information on your latest product lines and services.
The speed of SMS messaging allows your communication to be timely and event-driven - if your client has an appointment at 10:00, you can send them a reminder at 9:00. With Message4U's competitive message prices, sending SMS is cheaper than making a phone call.
In addition, SMS CRM enables you to keep a complete record of all SMS communication with your customers, which can assist in creating a valuable database of your customers' details.
Message4U has developed two powerful, user-friendly applications for SMS customer relationship management in Australia:
Click Communication® offers both individual and bulk SMS to be sent to customers.
EchoMedia!™ is Message4U's innovative tool for SMS competitions, marketing and promotions, including SMS voting and SMS requests.
Message4U also offers integrated SMS CRM services, including our SMS API and SMS gateway solutions, to enable your existing CRM software applications to send and receive SMS. Click the links at the left to find out more about these SMS services.